Returns & Guarantee

30-day money-back guarantee. No questions asked.

Not completely in love with your order? You have 30 days after delivery to return it — no forms to fight through, no awkward questions.

How returns work

  1. E-mail help@sleved.com with your order number.
  2. You receive a return label and instructions within 1 working day.
  3. Ship the item back unworn, unwashed and with labels attached.
  4. Your refund is processed within 5 days of us receiving the return.

Our jewelry guarantee

Every piece of Sleved jewelry comes with a 3-month quality guarantee covering discolouration and manufacturing defects. If anything goes wrong, we replace it free of charge.

Wrong size?

We work with fast re-orders rather than slow exchanges: return the item for a full refund and place a new order for your correct size — that way your new size ships immediately instead of waiting for the return to arrive.

EU right of withdrawal

As an EU customer you always have a legal 14-day right of withdrawal. Our 30-day guarantee goes beyond this legal minimum.